Privacy Policy

Effective From: January 2026.

At Fenutri, we care about protecting your privacy. This Policy details how we gather, utilise, and handle your personal information when you make it available to us by interacting with our website or purchasing products from our store.

By using our site, you agree to the terms described here. If you do not agree with any part of this Policy, please leave this site immediately.

What We Collect and Why

When you buy something from Fenutri, we collect details such as your name, address, email, and payment information to process your order and get your products to you. Moreover, we automatically receive your computer’s IP address, which helps us understand your preferences and usage patterns so we can improve your experience.

If you sign up for our newsletter or marketing updates, we may use your email to share product news, promotions, and store updates.

Security Measures

Internet data transmission is never 100% secure. However, we take all reasonable measures to protect your personal information from unlawful access, destruction, accidental loss and disclosure through:

• Deletion of the information upon your request.
• Following a strict data access and storage protocol to prevent unauthorised access.
• Having non-disclosure agreements for our employees, partners, service providers and any other parties with access to it.

Fenturi never collects your card information, and if you make a payment through a direct payment system, your card data will be automatically encrypted following strict industry standards (PCI-DSS). This protects your details during the payment process. We only store your transaction data as long as needed to complete the purchase.

Please note that we can’t guarantee total data security, and you acknowledge that any information you send to us is at your own risk.

Sharing Your Information

At Fenturi, we never sell your personal information or share it with anyone. We will only share your personal information if required by law or with concerned authorities if you infringe on our Terms of Service.

Your Rights

You have the right to give us permission to use your personal information or withdraw our access to it. When you provide personal details, such as when you place an order or request a return, we take it as permission to collect and use that information for the specific reason you provided it.

If we want to use your details for marketing or anything beyond that, we’ll ask you directly or give you a clear chance to say no.

Third-Party Services

We work with trusted third-party providers such as payment processors and other platforms that collect, use, and disclose your data only as needed to perform the services they provide to us.

Some of these providers may be located in other countries. By completing a transaction, you understand your information might fall under the laws of the place where the third-party operates. Once you leave our website or are redirected to another site or app, this Privacy Policy no longer applies. We recommend that you review the policies of the said third parties before engaging with their services.

Cookies

We use cookies to improve your shopping experience, remember your preferences, and track site visits. Cookies help us understand which pages you visit and how you interact with our store.

You can manage or turn off cookies in your browser settings if you prefer. To learn more, please see our Cookie Policy.

Age Restrictions

By using our site, you confirm you’re at least the legal age of majority in your region, or you have permitted us to allow your minor dependents to use the site.

Changes To This Policy

We may update this Privacy Policy from time to time. Changes will take effect as soon as they’re posted, and we recommend you check back regularly to stay updated.

If Fenutri is ever sold or merged, your information may transfer to the new owner, so we can continue providing products to you.

Contact Us

If you want to access, correct, change, or delete any personal information we have about you, or if you have any concerns, please reach out to us:

Email: info@fenutri.co.za