Terms & Conditions
Effective From: January 2026.
Welcome to Fenutri, and thank you for visiting our site. This website is owned and operated by Fenutri. The terms “we,” “us,” or “our,” in this agreement, refer to Fenutri and all its partners, while “you,” “your,” “user,” or “customer” refers to anyone who visits, browses, or purchases from the Fenutri official website.
Legal Notice
By visiting or using our website, or buying something from us, you agree to follow all these Terms of Service (“Terms”) without limitation. These Terms apply to everyone using the site, including visitors, customers, merchants, or anyone contributing content to this site. Please read these Terms carefully before using our site.
If you don’t agree with them, you should not access our website, interact with it or use any of our products and services.
Headings used in these Terms are for ease of reading and do not limit or affect the meaning, extent or severity of clauses within this agreement.
By agreeing to this agreement, you confirm that you’re at least the legal age of majority in South Africa or that you have the consent of a parent or guardian to access this site and make purchases from it if you’re a minor.
General Conditions
Fenutri reserves the right to refuse service to anyone, at any time, for any reason, at its discretion. You comprehend that, aside from your credit, debit card or online payment platform details, data or content that you make available to us may pass through various networks unencrypted or be adapted to meet technical requirements or any connected devices or networks.
Updates To These Terms
We may update these Terms from time to time to reflect changes in our practices, values and vision. If we make changes, we’ll post them here, and they will be effective immediately after being made available. It’s your duty to check this page now and then to review the said Terms. By continuing to use the site after changes are posted, you agree to the updated Terms without limitation.
Licensing, Copyright And Trademarks
All of the material and content available on the Fenutri website, inclusive of text, images, videos and any other forms of media, layouts, designs, content styles and logos, are owned fully by Fenutri and third parties that have permitted Fenutri to use their material and content.
Copyright and intellectual property rights to all content and material on this site are owned by Fenutri unless stated otherwise.
You are not allowed to use Fenutri products for any illegal or unauthorised purposes. All applicable laws, including copyright laws, must be adhered to when you use this website. You also agree not to copy, duplicate, sell, resell, or exploit any part of our Services or website without getting permission from an authorised Fenutri representative.
Prohibited Uses & Customer Obligations
You may not use our site or its content:
- For any unlawful purpose
- To violate laws or regulations
- To infringe on our or others’ intellectual property rights
- To bother, exploit, abuse, or damage others
- To submit incorrect or misleading data
- To upload or spread viruses or malicious code
- To accumulate or track the personal information of others
- For spamming, phishing, or other malicious activities
- To interfere with the security of the site or related services
- To solicit other people into performing what’s deemed unlawful.
Fenutri can terminate your access to any products or services upon violation of these prohibitions.
Accuracy, Errors And Omissions
We work hard to make sure everything on this site is accurate, but sometimes errors or outdated information may appear. The material on our site is for information only. Please don’t rely solely on it to make decisions and consult other sources when necessary.
Sometimes there may be errors or missing information on the site, such as product descriptions, prices, promotions, or availability. We hold the right to fix any mistakes, inform or cancel orders if needed, without prior notice, even after you’ve submitted your order.
We may update or change the content on this site at any time, but we’re not legally obliged to update any information. It’s your responsibility to keep an eye on changes.
We have no obligation to update or clarify information unless required by law.
Changes To Services And Prices
Our product prices can change without notice. We also reserve the right to discontinue products and also modify or stop providing any part of our Service at any time, with or without notice. You shall not hold Fenutri responsible for any inconvenience, liability or harm due to changes to prices or suspended products or services.
Products And Services
Some of our products or services are only available online and could be limited in quantities. For returns or exchanges refer to the Return Policy.
We do our best to display product colours and images accurately, but we cannot guarantee that what you see on your screen exactly matches the product. We reserve the right to limit sales of products or services to any person, location, or region, and we may limit quantities based on the situation. We can change product descriptions, pricing, or suspend products with or without notice.
Fenutri does not guarantee that the quality of products or services will meet your expectations, or that errors in the Service will be corrected.
Billing And Account Information
We have the right to decline any order, and we might cancel or limit quantities purchased by 1 user, by a household, or per order, especially if it looks like someone is reselling or distributing our products. If we change or cancel an order, we may try to contact you using the email, billing address, or phone number you gave us when you placed the order.
You agree to provide up-to-date and exact information for purchases and accounts. We strongly recommend that you make sure your email, payment details, and other info are kept up to date so we can process your transactions frictionlessly.
Third-Party Tools & Sites
We may give you access to third-party tools, content links to websites that we don’t control. You understand that we provide access to these tools and website links “as is” and without any warranties. We are not responsible for any issues or damages that come from your use of these optional tools or links to third-party sites. We are also not responsible for the content, accuracy, or policies of third-party websites or tools. We don’t guarantee or endorse third-party products or services.
If you choose to use optional tools or make a purchase or interact with these websites, it’s up to you to review and approve the terms and policies set by those third-party providers.
We might add new features or services to the website in the coming days or months, and these will also be subject to the mentioned terms.
Submissions And Phone Calls
If you send us suggestions, ideas, proposals or distribute them without restriction and without owing you compensation.
We’re not obligated to keep your submissions confidential, pay you for them, or respond to them.
We may monitor or remove content we find offensive, illegal, or violating any rights or Terms, but we’re not required to do so. You agree that your comments will not violate the rights of others, including intellectual property rights, privacy, or personality rights. You also agree not to submit harmful, false, abusive, or misleading material, or anything containing malware. You are responsible for the accuracy of the comments you make. We are not liable for any comments posted by you or others.
Any phone calls you make to Fenutri may be recorded or monitored for quality purposes. By participating in conversations via telephone with any of our representatives, you are consenting to being monitored and/ or recorded throughout the conversation.
Personal Information
We handle your personal information according to our Privacy Policy. Please review it to understand how we collect, use, and protect your data.
Disclaimer Of Warranties & Limitation Of Liability
We do not provide a guarantee that your use of the Service will be uninterrupted, 100% secure. We provide the Service and all products “as is” and “as available,” without warranties of any kind, suitability for a specific purpose, or non-infringement. Fenutri products and any content or material on this site are not made to treat, diagnose, cure, prevent any disease or medical condition or replace medical advice.
Use of our website, products, and any content is at your own risk. Fenutri makes no representation or warranty that any content on this site is appropriate or available for use in all locations. If you access the site from outside South Africa, you do so on your own initiative and are responsible for compliance with local laws.
Fenutri, its directors, employees, affiliates, and service providers will not be legally responsible for any damages, including lost profits, lost data, or any indirect, incidental, or consequential damages that arise from using the Service or products.
If some jurisdictions restrict the limitation of liability, our liability will be limited to the complete extent permitted by law.
Indemnification
You agree to defend and hold Fenutri (Pty) Ltd, its affiliates, directors, employees, and service providers harmless from any demands, claims or damages, including legal fees, that arise from your term’s violation or your use of the Service.
Severability
If any part of these Terms is found to be unlawful or unenforceable, the rest of the Terms will still apply.
Termination
These Terms remain in effect until terminated by you or us. You can stop using the Service at any time to end the agreement. This agreement will be terminated if we suspect you’ve violated the Terms. You will remain responsible for any amounts owed up to the termination date.
Resolution Of Disputes And Arbitration
You agree to make an attempt at settling disputes out of court for at least 90 days before initiating any settlement or arbitration. The formal negotiation will commence following a notice from Fenutri presented to you in written form. Your contact information in our database will be used for the purpose of delivering the aforementioned and to establish communication with you directly or through legal counsel.
Entire Agreement
These Terms, along with any policies or rules posted on the site, make up the entire agreement between you and Fenutri. They replace any prior agreements or communications, oral or written.
Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Changes To Terms
We can update or change these Terms at any time. It’s your responsibility to review them regularly. By continuing to use the Service after changes are posted, you accept the updated Terms.
Contact Us
Got questions about these Terms? Contact Fenutri at:
Email: info@fenutri.co.za